F.A.Q.Q: Is your company licensed?
A: Yes, we are a fully licensed company and are required to abide by the regulations set by the TURSAB licensing authority.
Q: Are your prices per vehicle or per person?
A: Our prices are per vehicle.The price you see is the price you pay.
Q: Will you meet us at any time of day?
A: Yes we are able to provide a 24hour service. We will meet you at any time of day there will be no extra charge for unsocial hours.
Q : What if my flight is delayed? Will I be charged extra?
A : We monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.
Q :How early do I need to book my vehicle?
A :The earlier the better. However, 8 hours would be recommended. If you are making a last minute booking it is best to phone.
Q :Can I make a booking on the phone?
A : Yes you can make a booking on the phone our office telephone number is +90 212 583 27 58. This is often the best method if you are making a last minute booking.
Q: I have completed a booking form will you confirm the booking?
A : Yes we will confirm your booking within 8 hours of receipt. If you do not receive this confirmation please contact us.
Q : Do I need to pay in advance?
A : No you do not need to pay in advance. You may pay by cash on arrival.
Q : Can I smoke in the car?
A : Smoking in licensed private hire vehicle is against the law, there are heavy penaltys if anyone including theis found smoking in one of our vehicles.
Q : How do I meet the driver?
A : Your driver will arrive at the arrivals lounge of the airport terminal and will be waiting for you at the exit of the customs hall holding a board with your name.
Once you have met with our friendly driver you will be escorted directly to your vehicle and fully assisted with your luggage.